Terms and Conditions
[General Conditions]
Registration with Tecphysio.com is free of charge. The customer will have access to their personal data by means of a password and can change them at any time. The customer is not obliged to register and can cancel whenever he wants. The information we receive when you register is completely confidential and only T.E.C. Physio will have access to the data.
[Product Procurement Procedure]
To purchase the products on the Website, T.E.C. Physio will ask Users to register. Said Users, who must be of legal age (18 years old), must comply with the instructions that appear on the screen and execute them, as well as any others that are included on the different screens of the website: (I) complete the electronic form that appears on the website at any given time, following the instructions indicated therein; (II) click on the "ACCEPT" button; (III) receipt in the User's email account of the compliance of the registration.
After the User registers on our website, and to purchase the products, they must choose the category of the products, add the product they wish to purchase to the "Shopping Cart", and proceed according to the instructions that appear on the screen until the order is completed. When the request is automatically sent to T.E.C. Physio, it implies the reading and irrevocable acceptance of each and every one of these General Conditions, as well as the existing Specific Conditions. The purchase is understood to be made at the domicile of T.E.C. Physio, unless otherwise provided by law.
Once the purchase has been made, T.E.C. Physio will send proof of purchase by email to the User/Purchaser. Likewise, the User/Buyer may request the corresponding invoice from T.E.C. Physio. Order confirmation and proof of purchase are not a substitute for invoice.
T.E.C. Physio reserves the right to cancel the login and password, as well as access to the website of Users, whether Individuals, Companies or Distributors, who have any debt with T.E.C. Physio.
[Delivery Meadows]
The delivery time will depend on the following circumstances:
If all the products in the order are available when we receive the payment:
Mainland Portugal - 2 to 3 working days.
*For products NOT AVAILABLE in stock, the delivery time may vary between 8 days to 8 weeks. Check the delivery time through the contact form.
If you need the material urgently, check the delivery time by email or by filling out the contact form.
Delivery time may vary by manufacturing or import themes.
[Product Delivery]
T.E.C. Physio, delivers, as soon as possible, the products purchased by the User/Buyer, to the address indicated for this purpose at the time of registration and finalizing the purchase. We deliver to any address, including your work, or send it to a third party if you wish to offer a gift. (We do not deliver in P.O. boxes).
NOTE: T.E.C. Physio will try to respect these deadlines, however, its delay, due to transport or manufacturing problems outside the company's control, will not result in the cancellation of the order, nor any compensation.
[Price & Payment Method]
The purchase prices in force at the time the order is placed are those that appear on the screen. Prices will indicate Value Added Tax (VAT).
In the event of a typographical error, we will contact the customer as soon as possible to resolve it.
To proceed with the payment, the User must follow each and every one of the instructions that appear on the screen, providing the following information, if made by credit card: a) type of card; b) card number; c) expiration date; d) as well as any other that is required on the screen.
As an electronic payment system, T.E.C. Physio has installed an e-commerce payment access that it has contracted with the bank. All data provided for these purposes is encrypted to ensure maximum security.
The navigation and purchase process on the WEB are carried out using the SSL protocol, thus providing both the customer and T.E.C. Physio with the highest standards in terms of confidentiality and security in communications.
This protocol is universally supported by the main browsers and guarantees the User (I) the identity of the recipient of their data (not supplanting the seller), (II) the confidentiality of the information transmitted by the same and (III) the integrity (non-manipulation) of the information informed by the same.
Likewise, T.E.C. Physio declares that, under no circumstances, does it store the data provided by Users through the payment platform, and that it is only kept while the purchase is made, the payment is made and until the withdrawal period has elapsed. To provide added security to credit card owners, a three-digit number has been included on their cards, which serves as an identification code to verify the physical presence of the card during transactions over the Internet. This three-digit number appears printed on the back of your card (near the signature). To prevent fraudulent credit card transactions, these check digits will be requested to validate the transaction.
[Payment Methods]
Possible bank fees are borne by the customer: (ONLY through the Web)
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Payment by bank transfer;
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Payment by credit card;
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Payment with Mbway;
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Payment by PayPal;
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Consult other special conditions, only for professionals and large companies.
NOTE: It is very important for transfers or deposits that in the SENDER or ORDERING field you indicate the name of the end customer and in the SUBJECT you must indicate the Order No., Budget No. or Invoice No.